I get my taxes done by h & r block every year but this time around was not the best. This guy didn't seem to know what he was doing. He didn't know where to enter some things and had to keep calling someone over to help him. Not a comforting situation! Then he entered my account number in wrong 3 times! !!! Thank God I was paying attention. I was going to pay at the front and he even forgot to send it in! It was horrible. Just be very aware of everything.