I ordered a sofa on May 24, 2014. Paid a huge $100 delivery fee for it to be delivered on May 27, 2014. I took off work and waited for a call to confirm a window of delivery between 8am and 10pm. Of course the call never came. When I called them I was told there was nothing they could do because the trucks had already gone out for the day. I was transferred to a number with no answer. Tried to call back and no answer on the Delivery extension either. Now paid for a sofa I do not have, paid $100 for delivery that didn't happen, and missed and entire day of work. The most expensive piece of furniture I have every bought...and still don't have.