Denise cut and colored my hair tonight and I couldn't be more pleased with her work. She has owned The Urge for 17 years; her depth of knowledge and enthusiasm for hair attest to her business's longevity.
Denise is an incredibly energetic, charismatic and relatable woman. She shares her knowledge with every one of her clients. She goes above and beyond because she takes the time to learn about the preferences each client has for their hair.
I walked in and was warmly greeted by Denise herself. She immediately engaged me in conversation as she was finishing up another client's hair, and suggested I look through her vast magazine collection for inspiration. She wrapped up everything with her client by demonstrating styling tips--things that are genius!--I knew I was in good hands. She showed me a color book and went to work, whipping out perfect foils and color in record time!
I was her last client so she sat with me by the dryer (complete with a massage chair!) while my hair processed. We flipped through magazines and chatted as if we had been friends for years. The shampoo was just as I liked it--the perfect water temperature, a firm scalp massage and a thorough rinse of product.
My once-lopsided layers are perfected, my style is polished and volumized, and my color looks rich once more, all for an EXTREMELY reasonable rate! I received 30% off for mentioning the coupon on The Urge's website but I tipped her on the full amount--she definitely deserves it!
I feel refreshed, beautiful and I have a couple new products (and many new styling tips!) to get the most out of my new 'do. Getting my hair done by Denise is something I will look forward to--I'm already excited to go back!