The coaches are great! They teach very well and they are a little strict, but that's the way I like it! I want my kids to be great, but not have a coach as bad as Abby Lee Dance Studio!
Anyway, I do agree with Darcy's review, they "rarely" ever get back with you via telephone, but then again, if you are a good dance/gymnastic's studio, none of them do. Only the studio's who are medioker will call you back because they "need" your business!
I love them but I am giving them 4 stars because maybe they need to hire someone who "only" works in the customer service department and doesn't spread themselves too thin coaching and trying to call people back!