This is my second time at Katsuya. Both times the service has been friendly and prompt. The downtown one was less busy than the North York one but maybe because we came at 1pm on a Tuesday!? Love the unlimited cabbage with the dressing. I stick to simplicity which is the original pork tender katsu, it is crispy and well battered. My husband ordered the katsu burger with cheese, which is only available at the downtown location. To both of our surprise the mozzarella gushed out of the pork chop as he cut it open, it was gooey and delicious the fries were crispy too! Will definitely come back.