Terrible service.
My friends and I came in for lunch on a Saturday morning. It was crowded, but we had a reservation and were seated right away. Unfortunately, after we ordered, it took over an hour for our food to arrive. When it did arrive, it was obvious that the food had been sitting out for quite some time, as it was completely cold. Most egregiously, my friend's crepe had been sitting out for so long that the sauce had congealed. We asked to see the manager. When we explained the problem to him, he was completely unapologetic. While we understood that the rest of our food might have looked fine to the staff, we showed him my friend's crepe, which was obviously congealed, and explained that it never should have been brought to us like that. His response was to tell us that maybe we should work at the restaurant. After this incredibly rude comment failed to convince us to drop the issue, he eventually took her crepe off the bill, and took 50% off the remainder of our entrees. While this eventual response was appropriate, it would have been nice if his first instinct had been to apologize and try to make up for the restaurant's errors instead of to ridicule our concerns. The sad thing is the food seemed like it probably would have been delicious if it had been brought to us hot.