I waited for, at least, 45mins for them to start on my full set. Most of the people sitting in the pedicure chairs didn't even have their water started yet. When the guy finally started on my nails he began telling me multiple reasons why I shouldn't go with the style I requested. I wanted a coffin shaped nail with a matte finish. After insisting that's wat I wanted he proceeds to get up every 5mins or turn to the lady next to him and complain about the other people working there. I was in the salon for well over 2 hours. Several people complained and left after waiting. That was the worst service I've ever gotten in a salon.