Let's just open with Mark is the best!! So, this is a long story, but it really shows you the heart and soul of an honest, compassionate and hard working man and business owner. So, we came to move my daughter into her new rented condo on Monday, August 15th. When we arrived the house was very dirty, to the point we couldn't move her in (cat stains on the carpet, etc..). Along with the dirt the air conditioning was not working. I had one day to help her because I live out of state and was on a flight at 6 am the next morning. I saw Mark cleaning another condo in the complex and begged him to come and please clean our carpets. He said he was booked for the day, but would stop by to give us a price and when he might be able to fit us in. Mark came over as he promised and gave us a fair quote for carpet. He could see the predicament that we were in and offered to work late that day to help us out. He scheduled us for an after 5 PM carpet cleaning. And we were thankful to have that time but luck was on our side and Mark had a cancellation in the middle of the day and was able to come early to clean our carpets. Unfortunately for Mark the air conditioning had just started to work and it was not the best working conditions for carpet cleaning, but Mark was professional and did a beautiful job on our carpets and never complained. I will use him again and I would recommend him to everyone I know!