THE GOOD:
-Walkable distance from most of the main downtown hotel casinos & just a block away from Bonneville Transit Center if you want to bus it from The Strip.
-Interesting menu variety that has something for everyone. So much so that it makes you want to try everything on the menu.
-Was not crowded on a weekday which was when I visited. Very odd for a place with such high review marks.
-Server was very courteous and friendly.
THE BAD:
-While walkable if coming from the direction of The Plaza Hotel along Main Street, the neighborhood is very sketchy and does not feel safe even in broad daylight. And from what I can tell while riding on the SDX, even the walk from Bonneville Transit Center looks hazardous to pedestrians so you may have to walk a very long walk to avoid getting hit by cars.
-I had the misfortunate experience of an apparent lost order where it was not "relayed" to the kitchen which could mean any number of things. Waiting 35 minutes for your meal to arrive can do a number of things to your imagination. Who screwed up? It sure sounded like the server blamed it on their computer system. What the heck does "relayed" mean? Does it mean it got punched into the system and the send button wasn't hit? Whatever.
-The manager came by to apologize for the wait. Even asked me if there was something he can do for me. I'm not one to ask for anything complimentary so what can I do but shrug? Not a single piece of appeasement or discount was had or offered to make up for it so it made his apology sound insincere. Why are you asking me how to do your job? It only made me more angry and upset.
THE UGLY:
-In an attempt to bring everything out at once as suggested by my server, and to add insult to injury, my grilled cheese sandwich was cold. No ways would I wait another 30 minutes for them to make a new one. In hindsight I should have asked them to remove it from my bill.
-An overall horribly disappointing experience. But don't let my obvious fluke and lapse in service stop you from trying this place out. I even posted pictures since it seems apparent every other reviewer loves this place. I'm just not one of them.