Found JPG on Yelp after getting frustrated with talking to salespeople that were not even in the state. Found JPG, emailed them and within minutes had a phone call and response from Jim himself. He is very personable and friendly. We made an appt and the next day my alarm system was put in( they actually had an appt time available THAT night if I wanted it). It's great technology and I feel more secure now! Vince, the guy who installed it was friendly and nice as well, he was in and out within 1 hour! Thanks guys!