Bought a couch 7 months ago that showed up broken and JOHN and his staff have not stood behind the product. Since then the couch has fallen apart further and I have turned the issues into my credit card company and bbb. John and his team lie to get out of repairing the damages and even told me warranty was void and I was not allowed back in the store because I turned him into the credit card company.
Do NOT trust them, I got lucky the first few couches I bought from them but as soon as an issue arises there's no warranty, the truck didn't show up, and the excuses just keep coming.
Do not ask to speak to John(the managers boss) because it will not happen they refuse to give out any information.