We go to this specific Bob Evans fairly frequently, but today the food and service were atrocious. We got there very early- right at 5:00 pm on a Thursday. We had to wait to be seated (we were the only people in the waiting area), then we had to wait a long time before the waitress even came over to take our drink orders. 45 minutes after ordering our food, it finally came. And was terrible and over cooked. The waitress forgot our pancakes, so we had to wait even longer for those. When they finally came, they were burnt and actually made a cracking sound when we cut into them. Not fluffy and delicious. After another long wait, we finally got our check. Which was wrong of course. There is a sign on the table that says kids eat free weekdays in August with the purchase of an adult entree. However we were billed for our children's meals. Then the server told us that sign was wrong and refused to remove the kids meals. At this point we gave up and just paid the bill. But before we left we used the restroom, which was of course disgusting. Feces all over the toilet. We brought this to the managers attention. Who then sent one of the male servers in to clean it. We watched as he cleaned the filthy restroom without bothering to take off his apron. Them he continued to deliver food to tables!!!! Yikes! This place not only has bad service but is also not hygienic and should not be preparing food for customers. We won't be going here again.