Doctor is fantastic. Office management is terrible. Only reason I haven't switched is because it's hard to find good doctors. But we'll see if the office management gets better or eventually drives me away.
- they don't return voicemails or provide updates
- one hand didn't know what the other is doing (maybe medical assistant didn't read my file before calling me)
- they were confused by my insurance and made me sit in the waiting room for an hour and a half while they figured it out. Wouldn't let me see the doctor at my appointment time and figure out insurance after.
- front desk women are nice but not good at understanding what my question is or answering it relevantly. They make excuses and give other info and don't answer a yes or no question.