Quickly visited this past Friday before visiting the Phipps garden. Luckily found street parking nearby. Went in at about 3:00pm and it was still pretty busy, the only seats to be found were on the couch area.
Note: Every table seemed to be occupied by customers using laptop's which is fine but then many occupied many 2 person or larger tables with only one person which is a huge coffee shop pet peeve of mine. Maybe limit laptop customers of 1 to the stool area?
Regardless, only ordered two cappuccino's for there and they were very pretty. I believe they use Verve coffee and the taste was to be expected for the quality beans used. If anything they were a tad more on the warm than hot side but that usually happens quickly when coffee is poured into the cold ceramic cups.
Would highly recommend if in the Pittsburgh area, they had a couple baked goods which looked quite appetizing and a decent amount of space for a city coffee shop.