Went to this location for a auto body repair estimate. Was told when I got there to sign a form authorizing them to do the work. I refused, however, was told by Ruth and Bernie that it was only to have on hand if I had chose Kustom Koachworks to do the repairs and they could order the parts. That sounded ok. Called my insurance regarding the repair and was told that Kustom had actually faxed them the form(within 24 hours) for payment. Advised the insurance company to stop payment as this was a scam. The general manager of Kustom Koachworks called me within and hour & listened to my issue and apologized on behalf of Kustom and that is the only reason that I gave them 1 star.