Found the practice on ZocDod. The front office staff Elizabeth is cold and didn't smile to any of the patients while I was in the waiting room. Dr. Perales was very kind in person. A couple days after I finished a medication Dr. Perales had prescribed I was feeling a lot of discomfort. I called and left a message at 7:30ish am. The office opens at 8am. After my call was not returned I called back around 8:15am, was unable to talk to the doctor was told by Elizabeth "She's on another call, she'll call you back as soon as she's done", no call back. Called around 9am, was unable to reach the doctor. I asked for a time frame of when I could expect a call back Elizabeth would not give me one.. Called again around 11am and Elizabeth was incredibly rude. She would interrupt every time I would talk. I could not get a word in, she made no attempt to hide the fact that she doesn't care what my problem is and the doctor would call me back when free. Finally Dr. Perales called me back around 12pm. The was now equally as rude and did not listen to what I had to say. I was under the impression doctors are supposed to listen and understand her patients (If you want your problems dismissed and time wasted this is the place for you). When I mentioned looking for another primary care physician Dr. Perales said, "yes, you should do that". Then said, "I was so nice to you when I saw you"... Is not standard for doctors to be nice to every patient? The lack of professionalism practiced at this office is disappointing. Think twice before dealing with them, they're nice to you as long as you're paying them.