was craving a fried chicken sandwich. and as i've eaten at shake shacks all over the world, they do deliver good overall quality. the food was a tad bit salty but that was not a surprise, but the chocolate malt was especially good. the last time i came in march--the lemonade and burgers were great. (free refill on my lemonade!)
my main reason i wont be coming back to this location is the parking policy started in april 2016. if you drove in, you have an hour of free parking--after that, it's $7 additional for whatever food you are trying to spend money on at the MGM hotels. now, for any food place, there's going to be a line or wait. the line at the shack shake takes at least 10-15 minutes. i found myself trying to nudge people along in the line--and the cashier's are not arrayed in a clearly visible manner off the main queue. it must be so frustrating for them to keep waving at distracted orderers. it's a lot of pressure to wait 15 minutes in line, then another 10-20 minutes for the food--and shake shack is about the farthest distance from the parking garage that could be imagined. i ended up feeling like i had ran a sprint, waited, ate like crazy, and sprinted back to the car.
i do admire that the employees there are fairly productive but quite nice to the customers. there was one annoying customer that kept asking for additional thing after her burger arrived--she had misunderstood that the regular burger (even though it says on the menu clearly) does not come with toppings. but the food distributor lady was very polite, even after several requests by the lady for this, that, then the other. she has quite the patience.
shake shack is solid. the employees work hard. but for the price and all the competition out there, it's not worth the stress of trying to complete a nice dining experience in under 60 minutes, esp with the parking garage a full 5 minute sprint away. i'll save my shake shack visits for other cities and, in las vegas, i'll stick with a place with free parking or 1.5 hours of validated parking...