I LOVE giving out 5 star reviews. I wish I could give Midwood Auto Craft one as well. The work Jason did was top-notch and timely, and he's a friendly guy. Here is why I have to deduct a star:
My car was rear-ended and needed body work. I brought it in to Jason, who provided me with an estimate, to which I agreed, and we got the work underway. He asked for the insurance paperwork too, which I gave him. Surprisingly, his bill for repairs promptly increased 8% so that it exactly matched the estimate from the insurance company, even though no additional work was done. When I asked him about it, he sheepishly explained it was a difference in "billable labor hours" and went on to try to say that he was still saving me money by not replacing a piece that the insurance company suggested because it wasn't damaged.
This tells me that he was trying to justify increasing his price for no reason by claiming that he was also saving me money.
I'm sorry, but I don't appreciate arbitrarily increased fees, and for that reason I have to deduct a star. Absolutely no other complaints, however. The work was great and right on time.