Have to say I was super excited they opened a Steak 'n Shake close to me as I've always wanted to try but just haven't yet. With that being said I was super disappointed. The burger was tasty as well as the hot dog, tried to order chili cheese fries but was told there was no chili so just went with cheese fries that ended up being cold with two sides of cold cheese sauce, but the most disappointing item was the shake as you charge almost $5 for an already small cup but then not even fill it up. Now I know they just opened but boy do they need to work on their service. The drive thru girl was so rude that I almost said it straight to her face. You could clearly see she was irritated that she had to be at work just from her body language and then she let me sit there for about 5 minutes after taking my money before opening the window again to hand me my hot dog without saying a word then the shake that had been sitting there the whole time again with not saying a word then finally the last bag. There were about 10 other employees hanging out drinking shakes and who I assume was the manager as he was the only one not in a uniform. So disappointing as they've only been open a couple days this is the time they should be at the top of their game.