My big complaint... OMG! The benches outside the office which is in Costco are ridiculously uncomfortable!
The exam and paperwork were fine and I liked the doc. They didn't accept VSP but made sure I had the paperwork necessary when I left to make a claim.
The best part was walking outside and being able to get really affordable glasses at costco. (which does accept VSP) Between $85 exam and cost of glasses it was probably half of what I paid last time in regular doc office.