I've heard so many good things about this place and their selection is awesome. However, I recently bought some fish for the first time here and the experience has been quite disappointing. I have a 55 gallon tank that I've been planning out for a few weeks now and the time finally came to get the first few fish. I knew exactly what I wanted and went to find someone for help as soon as I walked in. The guy I talked to couldn't have been more unenthusiastic about being there, and when I politely asked if I could have 6 head and tail light tetras, I was greeted with a curt grunt and he begrudgingly got my fish together. I wasn't even being picky about which ones; I simply asked for 6.
So I get home, acclimate them (over an hour of adding bit by bit of tank water to their bag) and leave them overnight as they get used to their new home. I did notice the water they were in in the bag smelled kind of bad, like ammonia. Two died by morning. They had small bloody spots near their gills when I pulled them out. My tank water was perfect, I tested for ammonia (0), nitrites (0), nitrates (1.5), no chlorine or chloramines and nothing was at any unacceptable level. By the third day of having my 4 remaining ones, 1 has now developed a fungal infection. These are the first fish to be introduced to a brand new (fully cycled) tank, so I know they didn't pick up anything that was in the tank. I'm now treating these poor remaining four for a fungal infection and probable ammonia poisoning (based on the bloody gills of the two that died and how stressed they all seem to be) and I really hope they pull through. If I wanted to buy sick fish, I would have gone to any of the chain pet stores around here and would have paid less to boot. This and the rudeness of the employee I encountered have really turned me off from this place. It's really too bad.