I really wanted this to be my go-to place, given it's location near my house and their great prices, but unfortunately it wasn't the right fit for me. I was able to get an appointment quickly (within a few days.) Everyone in the studio was extremely friendly and the process was painless. The lashes lasted forever but they just weren't for me. I asked for a more natural "mascara" look but the lashes were still too over the top. They were more than twice the length of my natural lashes and did not look natural at all. They were made of a stiff plastic material that was uncomfortable and looked more like false eyelashes than eyelash extensions.