If I could give zero stars I would. I'm from out of town and thought I'd give this place a try. Big mistake. Got there 15 minutes early for the 8 o'clock class this morning. With no assistance I was given a pair of shoes and no direction. So I went in and found my bike, set it up and was getting warmed up when some girl that strolled in 15 minutes after me told me I didn't sign up for that particular bike. After talking with the staff to try to figure it out, I found out that I had to sign up for a bike, which no one told me, and by that time all the bikes had been occupied.
Moral of the story for out of towners...if you want to waste your time go to this place. Otherwise I highly recommend going somewhere else. Wish I had known about The Ride premium indoor cycling studio before attempting this place.