I currently own a 2012 Prius which was bought at Bell Rd. Toyota. The battery failed five times and although they gave me a new battery, it still fails. It refused to start twice in 10 days. Every time I bring it in they say there is nothing wrong with itl
I tried to change my 2012 Prius that I leased from them in 2013.to a 2014 Prius The salesman walked me through the parking lot in 106 degree heat about two city blocks looking for a certain Prius. I nearly passed out. I spoke to the head of customer service about that. I suggested a golf cart. He was not encouraging. Treating clients like that is inhumane.
I dealt with this salesman and a rude, condescending Sales Manager who actually said not to take the deal his salesman made which would almost double my lease payment.
When I called a day later after 5p.m when my Prius didn't start again, I got the most amazingly unhelpful and (again) condescending salesperson who kept calling me by a nickname that I don't use.
Ladies, please do not even THINK of going to this dealership. The attitude of the staff is off=putting If I could give less than one star I would.