I had booked and paid for this trip months ago, so I honestly cannot remember what our stay cost. My wife and I were involved in the planning of a large charity event and had planned this trip as both a reward and something to look forward to as we did the grueling work on the event.
On average, we go to Vegas 2 to 4 times a year. Due to our work schedules we tend to go on Sundays- Thursdays. This was our first time checking in on a Friday so when I saw the line at the front desk, my enjoyment of our trip was already in jeopardy. The front desk had all windows open though and the line moved fairly quickly.
Check-in itself thought was surprisingly quick and efficient. I was surprised that there was no talk of a room deposit. This is the first time that I have booked a trip like this with American Express so I don't know if that had anything to do with it, but we were checked in MUCH quicker that those around us.
Unlike many places in Vegas, the elevators were located near the front desk so we did not have to walk all of the way through the casino. Bag service was prompt, especially for a Friday during prime check-in time.
Our jacuzzi room was clean and spacious. Everything functioned well except for the television which pixelated on most of the stations making watching tv nearly impossible. This is an issue only because I tend to wake up well before my wife and am looking for something to do.
Valet service was prompt enough with no excessive waiting.
We checked out via in-room television which went seamlessly.
All in all, I would stay at NY NY again and would recommend it to others.