I have to update my review of 5 stars on 4/20/13. As of today, 9/2/13, I still don't have a title or registration for the 2013 car I bought on 4/20/13. I have called and stopped by Spitzer about a dozen times and they keep blaming PA DMV for being slow (4 months, this is absurd). I finally called the PA DMV last month, and they have no records of the car, in my name or anyone else. The VIN does not exist in PA. I've gone back to Spitzer last week and they still claim that it is a "different department within DMV" that handles it because they switched the car. So they may be great while you're buying the car, but don't expect anything even if they screwed up.