Worst flight ever. Booked a flight for $300 from Las Vegas to Chicago, when I went online to check in, I was confused by having to pay for my seat? What the? So I picked the cheapest $10, when I arrived at the airport I then learned that it was $40 to check my bag, I questioned the agent and she told me that it is cheaper to check the bag online, why didn't they say this on the website? So now I'm infuriated. I get on the plane and notice how dirty the headrests on the seats were, they were black. Then one of the stewardess' came over the speaker and announced "if you have a device that has an on/off button, it needs to be turned off, it's not that hard people" I'm sorry, what? Is that how you speak to the customers? The seats were so uncomfortable and then we took off and there was a loud unsettling noise I thought the wings were going to fall off. Needless to say, between the poor customer service, uncomfortable ride, and the extra $100 I had to pay in extra fees, there is no way I will fly this airline again.