This HTML5 document contains 9 embedded RDF statements represented using HTML+Microdata notation.

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2016-10-01T00:00:00
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4
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n6:usefulReviews
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rev:text
I have been going for over 5 years to Mac Media for tempered glass screen protectors for my iPhone because they always did such a good job and had excellent customer service despite being a bit on the pricey side. They install them for free and always offer to redo them for free if there are any bubbles or imperfections. I only had taken them up on that offer once before due to several bubbles still hanging around several days after installation. Today when I came in because I had a similar issue of the entire upper right corner not sticking properly and they redid it, but it ended up being worse than before with it being crooked and cutting off the home button and part of the screen. I apologized for being so anal about it and asked them if he could redo it again since now it was worse than the original bubble. He went off on a very unpleasant and insulting rant how he "always" has to redo it several times for us and that we take advantage and how he's not a machine, etc. After being a loyal customer for half a decade I was shocked by this treatment since the entire staff is usually so kind and helpful. I asked for the manager and he was luckily much nicer about it and redid my screen protector perfectly without any issues in less than 2 seconds. I almost vowed not to come back anymore, but the manager's professional and kind attitude changed my mind. Props to the manager for saving the day! Wish more people would be as chill and helpful as you are!
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