I asked one of the "managers" how the makeover works and if I have to sign up for it? There was no one at the "beauty station", but the manager told me I have to sign up for it. This place was so cramped that it was so hard to get through to any products. So while standing there waiting to move another meter I grabbed a brochure where it stated that I could get a 15 min makeover straight away. I am looking for a new foundation, so I thought if I can get any help and try any new products I would be happy. Specifically because they have this "scanner" that takes pictures of your skin tone and suggests some foundations.
I can't remember the name of the girl that did my 15 min makeover, but she was seriously annoying. I tried to look over that, but after 5 minutes I had to walk out.
She clearly had no idea what she was doing. She literally just smeared some makeup in my face with a huge brush within one minute and told me how beautiful it looked. When I looked in the mirror I started laughing cause I looked like a clown. Complete wrong color and I had make-up stripes in my face. Plus I had make-up in my hair etc. It was thick, looked like a mask and completely unnatural.
While I know a 15 min make-over will not give me the perfect result, this was ridiculous. I told her I didn't like it at all and wanted to try something else. She ignored me, was talking to 5 other people. I was so annoyed by that that I grabbed a cotton pad to wipe that make up off my face myself. She quickly went on and just took a lighter makeup, smeared that all over my face again and was done and went off.
Completely unprofessional and absolutely no skills. I will definitely not return to this store.