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Statements

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rev:Review
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2014-05-21T00:00:00
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n5:usefulReviews
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The service here is TERRIBLE! Right from the beginning, every aspect of my experience there was painful! I went in for an exam and glasses, and the doctor there was very uncaring. She mumbled most of the way through and really rushed me out. When it came time to choose a frame, one of the attendants would not leave me alone. She seemed to be rushing me too and talking over me to point out frame after frame. Finally, when I found one I liked, she sat me down to sell me lenses. However, instead of just explaining the options one by one, she focused on the type of lens first and, with complete immaturity, stressed over and over again how "clear" they were. She said that they DIDNT HAVE ANY GLARE, that they were perfect! She was like the worst kind of used car salesman-- blatantly over the top without actually giving any information. After some time, a clerk in the back piped up and said that they were actually the lenses that get dark in the sunlight, and that she was WRONG. And although they said they'd call me after a couple of weeks, I ended up calling THEM after nearly a MONTH in order to check the status! The woman said, "Oh, they just arrived today!" which just has to be a complete lie. Lastly, when I finally got my glasses, I discovered that they had a tremendous amount of glare, despite all the hype, and that it would be $80 extra if I wanted no glare. I was livid. To sum it up, the staff here is very childish, uncaring, and unprofessional, and they really lack basic understanding of their own products. I am never coming back, and I advise you to steer clear.
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