We have been going to this place for years and have always had a positive experience. (As positive as it gets when you need to get your car repaired). I think we have been there about 5 times over the last 10 years or so. I generally work on our family's cars unless it is too involved or I don't have time and then we call Arizona Auto Care. They worked on our Acura Integra, then Chevy Tahoe, then Chevy Trailblazer and in each case helped us get back on the road. The place is a little hard to find teh first time and pretty plain to look at, but I would rather not have my service fee pay for a nice fancy waiting room.