The food here was FANTASTIC! The service.... could have been better.
While enjoying my vacation in Montreal and walking down the Rue de Saint Catherine, we came across this elegant-looking steak restaurant. Everything looked so formal! It was a bit on the pricey side, but... when in Rome... (or Montreal)..
First off, it's a BYOB restaurant, so I'm a little confused as to why the staff was all jumbled together behind a bar with no alcohol...
We waited for 15 minutes before actually being greeted and asked how many were in our party. Obviously there was 2 of us. She waved her hand and said, "Okay, I'll be back in a few minutes" - she then proceeded to play the part of waitress as well as hostess. She took 3 tables orders before once again approaching us and then pointing over to a table that was empty and telling us to sit there.
Upon waiting for someone to come over with wine glasses, I was disturbed to find crusty remains on all of my silverware - gross! After telling the server, I was told that I could bring my silverware to the hostess station and wait for someone to replace them - um what? So finally, after waiting a while, someone came over and started working the seating chart machine thing... I tried to get her attention, but she put her finger up and told me to wait. Then, she finally acknowledged my need for clean silverware and obliged.
The food was delicious. The steaks were cooked to perfection - and are served with unlimited fries. Each bite was juicy and tender. Yum!
The checkout was pretty basic, nothing to really dwell upon. I wish the service was better here - they truly are not living up to the potential of this aesthetically elegant restaurant with a clearly talented culinary team.