My mom & I eat at Oyshi every now & then, when we go there we order the same thing every time. Just recently my mom & I decided to eat there and the service was unbelievably slow, the restaurant was not full at all so my mom & I couldn't understand why there was a one hour delay with our order. By the time the server delivered our food we had lost our appetite to eat so we just bagged the food to go. It doesn't matter to me how good the food is if the service isn't as excellent as the food, it ruins the whole dining experience for me. I would also like to mention that the Oyshi servers do not take initiative to bring you the things you'll need to eat such as utensils, napkins, chopsticks, etc.... I had to ask for everything & that was a pain in the a**. Overall, I was disappointed with the service at Oyshi & I hope to see improvement in the future.