Worst location. My family of 4 eat cafe rio twice a week. Why, well because my husband loves their shrimp. It's happened multiple times I go here wait in the long line. To find out "they ran out of shrimp". Funny every other location I've been to in town when they don't have shrimp pre-made they are happy to make it. We just have to wait a few minuets. Here they find it acceptable to lie to customers and get attitude when I don't want to choose a different meat. The girl shouldn't have taken it so personal, that's the only reason I stopped in. Tuesday's and Saturday's are they days we eat there. Biggest disappointment was I saw another employee walking around with a plate full of shrimp, packing it up for her to take home for herself. They also rand out of habanero sauce.
This is not the first time I have had issues with this locations customer service, I've been charged for items we didn't order, and given a difficult time about orders we've made in the past by an employee I haven't seen in a while.
Poor customer service, poorly prepared for rush times
I have made it clear to my husband that our money will never go to this location again.