We live in Baxter and normally drive to Audrey Kell to get our Sunday bagels. We were happy to see that Big Apple opened close to us. My husband ordered take out - an everything bagel for me and a salt bagel for him. Got home and mine was very doughy and undercooked. I could let that slide; maybe there's someone new in the kitchen. His? They used TABLE SALT! His entire bagel was encrusted with TABLE SALT. Have the owners ever eaten a bagel besides the dough sent to them to start their franchise? Both went into the garbage and we won't be back. I'll stick to the mom and pop real bagel places in S Charlotte.