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I'm visiting my parents here in Scottsdale and where I live nobody knows how to groom Bichon Frises. So I've been trying for two years to do it myself with no success. I spoke to Hugo who I believe is the owner and explained the situation. They were matted and we need extra care. I went down there for my appointment he checked the dogs out. I told him if you could get the matts out as opposed to shaving them down I would pay extra money because it would take longer. He was going to charge me a reasonable fee and he explained some things to do. Later that day he called when they were ready to be pick up and they look fantastic! I'm sure the dogs gave him a lot of trouble but the way he groomed them was absolutely perfect. In fact I think this is the best my dogs have ever looked in their entire lives. Also the place where he works is kept very clean and is open so you can actually see the dogs being groomed. There are large kennels where the dogs are kept when completed and both of my two dogs were able to stay the same kennel and still have plenty of room to walk around. The other groomers who were there were grooming other dogs. I could see that the dogs were calm and the people that worked with him were very friendly and focused on their work. Another thing I noticed was at the environment was extremely professional inside. My parents used to take their bichon frisé's there when it was owned by Claire. She ran an excellent establishment and since she retired Hugo has carried on that exact same standard. With all this said I would extremely recommend this establishment. It isn't often to find somebody who scissor cuts in this day and age. Also it isn't often to find a place where they take the extra time to do outstanding workmanship. Between myself and my parents we've had bichon's for 24 years. And in the three states we've lived during that time this place is the best place I've ever taken my dogs. And I'm being completely serious. If I could give them 10 stars I would.
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