I live by here and wanted it to be good and gave it a number of chances. Twice I walked out after waiting over an hour. The hillbillies working there are yelling to each other across the dining room. The food is greasy and cold. Its a disorganized mess. The tables are filthy. Even the ones they wipe down are covered in a layer of grease collected from other tables. If they do employ a manager, that person should be fired. All these negative reviews are accurate - probably not as harsh as they should be. Anything not negative is probably a lucky exception, or someone who works there or something. There are PLENTY of good spots in Lakewood and nearby to go to. Avoid this place. Let it die, and hope someone who has a vague sense of what they're doing run a restaurant there.