The people at Discount Tire are first rate professionals!
I needed an alignment. Discount Tire doesn't do alignments, so they recommended a shop that they work with, and told me to tell them they referred me, for discounted pricing.
(After placing a few phone calls, all of what I was told by Discount Tire was true :))
The salesman at Discount Tire also explained the *free* services they offer to non customers - specifically free tire rotations, and the like.
In spite of the fact that I expressed that I was a recent customer of their competitor, the people at this Discount Tire location treated me like gold.
Next time I need tires, I am going to Discount Tire.