I had purchased their waxing service through Groupon and I am so glad that I did. It has been awhile since I have waxed, so going back was a bit scary. I had arrived a bit early, but the front desk gal was such a sweetheart. While I waited, I was offered a nice cold cup of ice water and entertained myself with the magazines they had. When I got was called and taken to the room, it was very clean and they had a flat screen with a movie playing! I loved the experience just cause it kept my mind off the waxing and into the movie! The kind girl who had waxed me (sorry, I forgot her name) was the sweetest and did her best as she could to have my wax experience pain free and tear free as possible! Overall, I would definitely go back & recommend to others! :)