I found their website and submitted on online appointment/quote request. I received a call back a few hours later. They were able to come to my house 2 days later. The appointment I made was for a Sunday- 7 am. The tech showed up right on time, was professional and did a fantastic job! We had an incident with my sick dog a couple weeks earlier in the backseat and needed the seats shampooed and interior detailed. They left it looking brand new! Cost was $104 (including the $15 trip fee) for a compact car--