My rating: 0
I know and love this deli in another state.
I was excited that they would be opening near me in Cleveland.
I went there 3x when they first opened.
The staff are L-A-Z-Y!
They do not make the sandwiches as described on menu board and take an inordinate amount of time to prepare the orders.
I ordered a sandwich with turkey and avocado-my sandwich came without avocado and I asked for it to be remade.
It took F-O-R-E-V-E-R to return my sandwich supposedly remade-but it was the same.
I went to complain and asked where the avocado was and the person who I think was the manager argued that it did not come with avocado even though the menu board listed it-he acted surprised as if he did not know how to put the order together.
I called the survey at the corporate office after 2 more horrible mixed -up visits and the manager called me back to offer me a free sandwich-but too late-I'm done.
Their North Olmsted location is not prime- outside the mall food court and close to a few restaurants. It's a miss for me.