RUDE STAFF! Take your business elsewhere! I would give this UPS store NO star if it was an option. I used this store (closest mail place to my house) only a handful of times in the past 10 years until another location further away from my house opened up. The very first time I went in there was to ship a set of wheels I had sold on eBay. I packed them myself, and very well at that; not my first rodeo shipping items. I waited patiently and observed how the female clerk seemed to be "bothered" by having to be there, or working at all for that matter. This lady (and I use that term loosely) clerk was so rude. I wanted to take my business elsewhere that trip but had already lugged all four heavy boxes inside. She's a smaller statured, older lady with a grovelly smoker's voice. I called back later that week to speak to a manager or owner about my experience. He could have cared less about the way she handled the transaction and how I was treated. The second time I went in (about 8 months later) and she was still employed there, and still rude. Years later, still there--this time gossiping with a younger co-worker about a customer that had just left. "You can attract a lot more bees with honey than you can with vinegar." This place must manufacture vinegar in the back room. Do yourself a favor and go somewhere else!