My initial call to the office was very pleasant when speaking with the medical assistant Amber. At my appointment I felt obligated to purchase the higher plans based on how much emphasis she placed on them. I mentioned what was the difference between the cheaper plan of $49 and the $29 Groupon currently offered. She stated that was not a great deal and you received the basic basic treatment. She upsold me on the $79 plan. I was interested in Phentermine and she made it clear they offer that as a last resort. No take home pills like I'm accustom to simply shots to be taken every other day. I paid and left and had to return because she didn't provide me pamphlets providing guidance on administering the shots. The last biggest disappointment of all is once I got home I realized she never weighed me!!!! How is she to know how much weight I loss if she didn't track my weight. Totally bummed about this purchase. I will complete my monthly plan and will travel 10 miles further to the weightloss clinic I'm more familiar with.... The are all about the money at this place and not about satisfying the customers needs..