What happened to this store? It went through a remodel (including staff) and it's just awful. Nobody is friendly or helpful. Coffee is not ready 13 minutes after you order it. Nobody talks or acknowledges you when asking a question, offers a drink carrier when you have a large order. Seriously? I'd like to see the old staff back. I'm so disappointed. This use to be my favorite store, where the service and people were amazing. Not anymore. The remodel sucks.