Steve, our favorite Aussie was awesome! My sister bought several pieces of furniture for her new home and Steve was so patient, friendly and answered questions from all of us shopping with her left and right. He didn't quit until she found everything she needed. Mor had all the solid real wood quality pieces she was looking for. Delivery was so convenient without long wait times. Steve was so awesome that we ended up adding more pieces we thought about over the phone. He has been quick to respond to follow-up inquiries and service calls. Steve is the man!