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2013-03-11T00:00:00
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I do not even know where to BEGIN. First.. I did review this place months back after taking my little dog here for a bath and nail trim.. it was $17. (She is 6lbs) All was well. A couple months later I brought my other little dog in for a hair cut. (Shaved all down. He is 6 lbs) it was $17. Last weekend I took BOTH little dogs in... It almost $60. Something didn't add up. I simply stated it seemed higher then the previous times. She said she did not have a record for my 2nd little dog. Weird? Well I do.. I have the bank statement of $17 and a picture I took of him same day leaving their place. The groomer called me later that day and said it bothered her I thought it was more expensive last time and that she would "check her records..." And call me back because that "isnt a way to run a business." Weird? You told me you didn't have a record for my dog? So. I checked MY banks statements from October (last time he got a cut) $17. I called her back to let her know.. I don't want the $22 back. I just wanted her to know. She said "I'm sorry! What is your phone number and name again so I can check my records at home for October. I will call you tomorrow!" Weird? A week later.. Still haven't heard from them. SECOND... The last after my 6 lb dog left there.. Every time you would touch her back she would yelp out of pain. 2 trips to the vet later.. She is now on two antibiotic / steroids for a SKIN INFECTION. Her entire back skin under her fur is basically peeling. It is awful. My vet said this is the second complaint on this groomer. I am not happy and will NEVER take my dogs back here.
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