First of all, the dreaded Rose (see other reviews) was nowhere to be seen. The gal at the desk was very friendly and efficient. I had an appointment and waited maybe five minutes. For a blood and urine test I was in and out in 15 minutes. Last time I had blood drawn (elsewhere) the nurse gave up and stuck me in the hand. Time before that I got poked twice before a vein was found. The guy at LabCorp found it on the first try. Very smooth experience.