I have to say I have been spoiled for years because my brother-in-law was my optometrist, so not having to pay for the service or frames was kinda nice. Suffice to say I would rather pay to go see Dr. Payne. She was extremely patient, I am terrible at the whole which is better one or two. The exam went very quick, and then on to select some frames, Chip was extremely efficient balancing my needs as well as answering the phone, and helping other customers. My first choice was a little outside my budget but he worked a great deal for me on an almost identical style.