I was happy to see this in Terminal 4 pre-security and have been eating here for years. My go to is he Betty Boop. One fried chicken breast and one waffle. Perfect. And at $9 is very reasonable for airport food. That sweet and salty goodness is well balanced perfection. BUT let me forewarn you. Chicken takes time to cook. So be patient. However, service here is abysmal. The female cashier on 6/26 had NO sense of urgency whatsoever. It was painful watching her complete one task at a time. I can see why people get so frustrated here. Even another employee came out to get a drink who may have been a supervisor but offered no assistance and there was a line around 12:30pm. I've never had this issue at the brick and mortar locations. She was also so unfriendly like I was doing her a favor by ordering. I probably prefer the other locations but this was a treat having landed for business at Sky Harbor. There's plenty of food court seating too. Not sure how I feel about the styrofoam container either as it could potentially make everything soggy of you're taking this to go. I would have given this two stars alone for service. If this is run by airport concessions or HMS Host they need to clean up their act.