Very disappointed! This has been my preferred movie theater for years. The company I work for has a rewards program that gives its employees Fandango movie tickets. In the past I have been able to use these passes. Granted these tickets need to be hand typed into their system. But they have been usable. Last night I was turned away. The manager said they had a new system, but I think they were just busy and turned us away, I have myself and two sons who certainly would have purchased our fair share of snacks. We were not rude or disrespectful. We were just customers with movie passes. I can't believe any business would turn any customer away. We rushed across to town to their competitor, Savoy 16. The manager their was very helpful. Got us in to see our movie. As stated this has been our preferred theater. Have gone here religiously. That ended last night. Turn a customer away once you may as well turn him away forever.